Terms & Conditions

General details

We wish to ensure your complete satisfaction with both our products and services. Please contact us at info@cable-fence.com if you have any queries.

The following terms and conditions relates to the usage of our website and products purchased from it. By clicking on to our website you accept and agree with our Terms and Conditions Policy, Privacy Policy and Cookie Policy available to view from our website.

Damage to your computer

We make every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website will not cause damage to your computer.

It is your responsibility to ensure that the right equipment is available to use the website and to take reasonable steps to protect your computer from viruses, malicious software and other threats. We will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.


Will be charged at the current standard rate.


This website displays prices exclusive of VAT at the prevailing rate. Prices in your online shopping basket are displayed without VAT and the total with VAT added appears below.

We do our best to keep our prices up to date, however, sometimes mistakes can occur. If we find a mistake in the pricing on your order, we will contact you and advise you of the correct pricing. We will give you the option to cancel your order or continue at the new price.

You may be asked to make an additional payment for the difference in pricing. Prices are displayed in the selected currency and all payments and refunds are conducted in the currency selected.

Acceptance of your order

Your order will be confirmed by e-mail.
Confirmation of the delivery details will be sent by e-mail.

Order corrections

You are able to correct any errors on your order up to the point on which you enter your payment details and click “make payment”.

We will send an e-mail confirmation of the details of your order to the e-mail address you give us. If any of the details appear incorrect on your order, please contact us immediately to correct them on sales@cable-fence.com


Our minimum order is equivalent to £60.00
All goods shall be paid for in full by the Purchaser to the Seller at the time of ordering via PayPal or credit card.

Transfer of title

Title to goods shall only pass to the Purchaser from the date of payment in full of all sums payable to the Seller under the contract by which those goods were supplied.

Availability of stock

While every effort is made to keep our stock at a reasonable level occasionally items you order may be delayed. We will check the stock of all the products ordered as we process your order and we will inform you as soon as possible if any goods are not available or delayed. All items will be despatch together.


We will attempt to deliver all items within seven working days. If this is not possible, we will contact you using the information you provide when the order was placed.

We will deliver the goods to the address you specify in your order. It is important that this address is accurate. A signature will be required for the delivery.

We accept no liability if a delivery is delayed or not possible due to the wrong address stated in the delivery details.

Damage in transit

No claim for goods damaged or lost in transit will be accepted unless written notification of such damage or loss is given within four working days from receipt of the goods. Damaged goods must be retained by the purchaser for inspection purposes.


All items have been described as accurately as possible and are only fit for the purposes described and intended.

No liability is accepted if the goods are found not to be fit for any other purpose then described on our website. If the goods are used for any other purpose than stated the purchaser must satisfy him/herself as to the suitability of the goods.

Any defect parts must be reported within a 12 months period as sent back for inspection, such parts will be replaced in full satisfaction of its claim.

Returns Policy

If you are unhappy with your purchase, please contact us within seven working days after date of delivery, good must be returned in the original packaging and in a saleable condition. We will provide you with a full refund (excluding delivery charges) on receipt of goods.

All faulty items must be returned within 7 days, replacements will be issued.

Contact us

If you have any queries or wish to change your order prior to despatch please contact us at info@cable-fence.com we will endeavour to deal with your request swiftly.

Law and jurisdiction

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

Changes to legal notices

We reserve the right to change these terms and conditions at any time. These terms and conditions do not affect your statutory rights.